100% Money Back Guarantee Keep it Simple! If you dont like it, return it within 14 days. We do of course understand special holidays such as Christmas but just ask that the returns and exchanges be within 14 days of the holiday. If it went to you with tags on it - they need to be there when they come back to us. We will not refund shipping unless we made a mistake. ****************************************************************************** RETURNS ON PRODUCTS WITH FREE SHIPPING If you return a product for a refund that originally had free shipping, we will deduct the amount it cost us to ship the product to you from the amount of the refund. It the product was $70 and it cost us $10 to ship it to you, we will refund you $60. We have been forced to establish this policy because the cost of shipping multiple products for free that were returned for a full refund proved to be incredibly cost-prohibitive. If we are to continue to offer free shipping on certain products, this is what we have been forced to do. Thank you for your understanding. Our mailing address: Rodeo Beach 4339 Hartley Bridge Road #112 Macon, GA 31216