RETURNS AND EXCHANGES

We want you to be thrilled with your purchase and our service. Within 30 days of the purchase of your order, you may return any product purchased from Rodeo Beach unused and in its original condition for credit or exchange. You can either bring your product and your sales receipt to our store or you can mail the product and sales receipt back to us and we'll credit the credit card or account used for the original purchase within 5 business days of receiving your package. Please allow 1-2 billing cycles for the credit to appear on your statement.

 

If you wish to exchange your product, you may do so in one of two ways.

 

1) Simply place a new order with us for the new product and mail the original product back to us as a return for a refund.

2) Send the item back to us as an exchange, and we will ship the new product back to you once we receive the original item. Put a little note in the box letting us know what you need for us to do along with a check for return shipping ($5 US, $30 International).

 

Please note the reason for the return or exchange on a note in the box. Pack and seal your return securely (in the original package if possible). Packages must be returned prepaid; we cannot accept C.O.D. shipments. For your protection, please use UPS, Fed Ex or Insured USPS for shipment. Be sure to get tracking information for your package since you are responsible until we receive the goods.

 

You can mail the product(s) back to us using the carrier of your choice to:

 

Rodeo Beach
1305 Linden Avenue
Macon, GA 31201
678-83RODEO (678-837-6336)
info@rodeobeach.com